Cookie Usage Policy
Enhancing your experience through smart technology.
Effective Date: October 30, 2025
This Cookie Policy explains how Socibly uses cookies and similar tracking technologies when you visit our website and use our services.
What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Key Characteristics
- Small Size: Typically contain a small amount of data
- Unique Identifier: Each cookie has a unique ID to track sessions
- Expiration: Can be session-based (temporary) or persistent (stored longer)
- Domain-Specific: Cookies are linked to specific websites
Similar Technologies
In addition to cookies, we may use similar technologies including:
- Web Beacons: Tiny graphics (also called "pixels" or "tags") that track user behavior
- Local Storage: Browser storage that persists data across sessions
- Session Storage: Temporary storage cleared when you close your browser
- SDKs: Software development kits in mobile applications
How We Use Cookies
We use cookies to enhance your experience and improve our services. Cookies help us:
- Remember Your Preferences: Language, theme (dark/light mode), and display settings
- Keep You Signed In: Maintain your login session across pages
- Understand Usage: Analyze how you interact with our website
- Improve Performance: Optimize page loading and reduce server requests
- Personalize Content: Show relevant products and recommendations
- Prevent Fraud: Detect and prevent security threats
- Deliver Advertising: Show relevant ads on third-party platforms
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the website to function. They enable core functionality such as:
- Security and authentication
- Shopping cart functionality
- Payment processing
- Load balancing
Can you block them? No, these cookies cannot be disabled as they are necessary for the website to function properly.
Functional Cookies
These cookies enable enhanced functionality and personalization:
- Remember your login details
- Store your language and region preferences
- Remember your theme preference (dark/light mode)
- Recall your recently viewed products
Can you block them? Yes, but blocking may affect certain features and your user experience.
Analytics and Performance Cookies
These cookies help us understand how visitors use our website:
- Page views and visit duration
- Traffic sources and navigation paths
- Error messages and technical issues
- Device and browser information
We use services like Google Analytics to collect this information. All data is anonymized and aggregated.
Can you block them? Yes, these cookies are optional.
Marketing and Advertising Cookies
These cookies track your online activity to deliver personalized advertising:
- Show relevant ads based on your interests
- Measure advertising effectiveness
- Limit how many times you see an ad
- Retarget visitors who didn't complete a purchase
We partner with advertising networks like Google Ads, Facebook Ads, and others.
Can you block them? Yes, you can opt-out of personalized advertising.
Social Media Cookies
These cookies are set by social media platforms when you share content:
- Facebook, Instagram, Twitter, YouTube
- Enable social sharing features
- Track your interaction with our social content
These cookies may track you across other websites that use the same social media platform.
Third-Party Cookies
In addition to our own cookies, we allow trusted third-party services to set cookies:
Analytics Providers
- Google Analytics: Website traffic and user behavior analysis
- Hotjar: Heatmaps and session recordings
- Mixpanel: User journey and conversion tracking
Advertising Networks
- Google Ads: Display advertising and remarketing
- Facebook Pixel: Social media advertising
- TikTok Pixel: Video platform advertising
Payment Processors
- Stripe: Secure payment processing
- PayPal: Alternative payment method
Customer Support
- Intercom: Live chat and customer messaging
- Zendesk: Support ticket management
These third parties have their own privacy policies and cookie policies. We do not control their cookies. We recommend reviewing their policies for more information.
Managing Your Cookie Preferences
Cookie Consent Banner
When you first visit Socibly, you'll see a cookie consent banner where you can:
- Accept all cookies
- Reject non-essential cookies
- Customize your preferences
You can change your preferences at any time by clicking the "Cookie Settings" link in the footer.
Opt-Out Links
You can opt-out of specific third-party tracking:
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Personalized Ads: Digital Advertising Alliance Opt-Out
- Network Advertising: NAI Opt-Out Tool
Browser Settings and Controls
Most web browsers allow you to control cookies through their settings. You can:
- Block all cookies
- Block third-party cookies only
- Delete cookies after closing the browser
- View and delete existing cookies
Browser-Specific Instructions
Google Chrome: Settings → Privacy and security → Cookies and other site data
Firefox: Settings → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Cookies and website data
Microsoft Edge: Settings → Cookies and site permissions → Cookies and data stored
Note: Blocking all cookies may prevent you from using certain features of our website, such as staying signed in or completing purchases.
Specific Cookies We Use
Below is a list of the main cookies used on Socibly:
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
| session_token | Authentication and session management | Necessary | Session |
| cart_id | Shopping cart storage | Necessary | 7 days |
| theme_preference | Dark/light mode preference | Functional | 1 year |
| _ga | Google Analytics tracking | Analytics | 2 years |
| _fbp | Facebook Pixel tracking | Marketing | 3 months |
| _gcl_au | Google Ads conversion tracking | Marketing | 3 months |
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect:
- Changes in our cookie usage
- New technologies or tracking methods
- Legal or regulatory requirements
- Updates to third-party services
When we make significant changes, we will:
- Update the "Last Updated" date
- Notify you via email or website banner
- Request your consent if required by law
Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Email: privacy@socibly.com
Support: support@socibly.com
Cookie Settings: Click "Cookie Settings" in the footer
Response Time: Within 48 hours
This Cookie Policy is effective as of October 30, 2025. By continuing to use Socibly, you consent to our use of cookies as described in this policy.